Stress Management Self-paced, available June 1, 2015 Cost per enrollment: ENROLL Provides video lectures Provides opportunities to interact with the instructor or students Uses discussion forums
Full course description
Stress Management

This course is designed to introduce the learner to components related to managing stress.

Course Level
This course is for the employee that may need a refresher on how to best manage professional and personal stress.
Targeted learners
This course would be applicable to all employees that feel they need to better manage their stress. This course will review various stress relieving techniques that can be used in and out of the workplace.
Learning objectives
This course will enable learners to:
  • Understand that stress is an unavoidable part of everybody’s life
  • Recognize the symptoms that tell you when you have chronic stress overload
  • Change the situations and actions that can be changed
  • Deal better with situations and actions that can’t be changed
  • Create an action plan for work, home, and play to help reduce and manage stress
Project Deliverables:
Components of this project
Instructional materials accompanying this course include:
  • Online course, totaling approx. 10-12 hours of course material and assignments.
Out-of-scope work
It may be helpful to find video/media material for customer service examples. Several YouTube videos have been employed in this course, however, it is strongly advised to replace these videos with similar media demonstrating appropriate customer service practices like from Chester Hull.
Possible constraints
[[[State any anticipated constraints that might impact the ability to successfully complete this project. For example: Several on-site videos will be created as part of this course. Video shoots will be scheduled at the convenience of Plant 72. If the shoots can’t be scheduled within a reasonable timeframe without affecting the plant’s manufacturing schedule, target dates in this agreement may need to be revised.]]
Success Measures
The success of this course will be based on achieving the following:
  • 100% completion of all modules and discussion board.
  • A student score of 80% or higher on all written assignments and quizzes in the course.
  • A student score of 70% or better on the final course exam.
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