Quality Improvement Using PDSA Self-paced, available March 1, 2016 Cost per enrollment: ENROLL Provides video lectures Provides opportunities to interact with the instructor or students Uses discussion forums
Full course description
Quality Improvement Using PDSA

This course is designed to review the principles related to quality improvement, problem-solving, and decision-making.

Course Level
This course is for all employees, especially those who are responsible for process improvements and/or problem-solving.
Targeted learners
This course is applicable for all employees as principles related to quality improvement is important in increasing workplace productivity.
Learning objectives
  • Apply problem solving steps and tools
  • Analyze information to clearly describe problems
  • Identify appropriate solutions
  • Think creatively and be a contributing member of a problem solving team
  • Select the best approach for making decisions
  • Create a plan for implementing, evaluating, and following up on decisions
  • Avoid common decision-making mistakes
Project Deliverables:
Components of this project
Instructional materials accompanying this course include:
  • Online course, totaling approx. 8-10 hours of course material and assignments.
Out-of-scope work
Possible constraints
Success Measures
The success of this course will be based on achieving the following:
  • 100% completion of all modules and discussion board.
  • A student score of 80% or higher on all written assignments and quizzes in the course.
  • A student score of 70% or better on the final course exam.
  • A completed course survey.
Find out more
View the full range courses. If you'd like further information on our qualifications services, contact the Qualifications team directly on 0007 294 0000 or fill out the form below and we'll get right back to you.
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