Leadership Skills for Supervisors Self-paced, available June 1, 2015 Cost per enrollment: ENROLL Provides video lectures Provides opportunities to interact with the instructor or students Uses discussion forums
Full course description
Leadership Skills for Supervisors

This course is designed to review the skills necessary to be an effective supervisor.

Course Level
This course is for the new supervisor, with less than 1 year of experience.
Targeted learners
This course would be applicable to all newly promoted supervisors and project managers who are responsible for managing at least one other staff member.
Learning objectives
This course will enable learners to:
  • Identify ways to prioritize, plan, and manage your time.
  • List leadership styles and identify your primary leadership style.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.
Project Deliverables:
Components of this project
Instructional materials accompanying this course include:
  • Online course, totaling approx. 9-11 hours of course material and assignments.
Out-of-scope work
It may be helpful to find video/media material for customer service examples. Several YouTube videos have been employed in this course, however, it is strongly advised to replace these videos with similar media demonstrating appropriate customer service practices like from Chester Hull.
Possible constraints
[[[State any anticipated constraints that might impact the ability to successfully complete this project. For example: Several on-site videos will be created as part of this course. Video shoots will be scheduled at the convenience of Plant 72. If the shoots can’t be scheduled within a reasonable timeframe without affecting the plant’s manufacturing schedule, target dates in this agreement may need to be revised.]]
Success Measures
The success of this course will be based on achieving the following:
  • 100% completion of all modules and discussion board.
  • A student score of 80% or higher on all written assignments and quizzes in the course.
  • A student score of 70% or better on the final course exam.
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