Influence and Persuasion
Self-paced, available July 1, 2015
Cost per enrollment:
ENROLL
Provides video lectures
Provides opportunities to interact with the instructor or students
Uses discussion forums
Full course description
Project Deliverables:
Influence and Persuasion
This course is designed to review the principles related to persuasion, influence and public speaking.
Course Level
This course is designed to review the principles related to persuasion, influence and public speaking. Participants will also get a brief introduction to neuro-linguistic programming.
Targeted learners
This course is applicable for all employees that are responsible for persuading others or giving presentations.
Learning objectives
- Make decisions about using persuasion versus manipulation
- Apply the concepts of pushing and pulling when influencing others
- Describe different techniques for getting persuasive conversations and presentations underway
- Apply storytelling techniques to extend influence
- Leverage concepts of neuro-linguistic programming in everyday influence and persuasion
Components of this project
Instructional materials accompanying this course include:
- Online course, totaling approx. 10-12 hours of course material and assignments.
Out-of-scope work
It may be helpful to find video/media material for customer service examples. Several YouTube videos have been employed in this course, however, it is strongly advised to replace these videos with similar media demonstrating appropriate customer service practices like from Chester Hull.
Possible constraints
[[[State any anticipated constraints that might impact the ability to successfully complete this project. For example: Several on-site videos will be created as part of this course. Video shoots will be scheduled at the convenience of Plant 72. If the shoots can’t be scheduled within a reasonable timeframe without affecting the plant’s manufacturing schedule, target dates in this agreement may need to be revised.]]
Success Measures
The success of this course will be based on achieving the following:
- 100% completion of all modules and discussion board.
- A student score of 80% or higher on all written assignments and quizzes in the course.
- A student score of 70% or better on the final course exam.
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