This course is for the introductory and experienced level supervisor that is responsible for recruiting and hiring employees.

This course would be applicable to all hiring managers who are responsible for identifying job vacancies, creating job descriptions, and hiring employees.

This course will enable learners to:

• Identify the skills needed to create an effective job posting
• Describe the position and create a job advertisement
• Screen candidates to select those to be interviewed
• List the different types of interview questions
• Identify the laws related to interviewing and hiring

Instructional materials accompanying this course include:

• Online course, totaling approx. 10 hours of course material and assignments.

It may be helpful to find video/media material for customer service examples. Several YouTube videos have been employed in this course, however, it is strongly advised to replace these videos with similar media demonstrating appropriate customer service practices like from Chester Hull.

[[[State any anticipated constraints that might impact the ability to successfully complete this project. For example: Several on-site videos will be created as part of this course. Video shoots will be scheduled at the convenience of Plant 72. If the shoots can’t be scheduled within a reasonable timeframe without affecting the plant’s manufacturing schedule, target dates in this agreement may need to be revised.]]

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If you'd like further information on our qualifications services, contact the Qualifications team directly on 0007 294 0000 or fill out the form below and we'll get right back to you.