Building Better Teams Self-paced, available June 1, 2015 Cost per enrollment: ENROLL Provides video lectures Provides opportunities to interact with the instructor or students Uses discussion forums
Full course description
Building Better Teams

This course is designed to review the concepts related to team building and working in professional teams.

Course Level
This course is for any employee that is required to form or work in a team.
Targeted learners
This course would be applicable to all employees from those with less than 1 year of experience to those who are responsible for leading team development projects or managing others.
Learning objectives
This course will enable learners to:
  • Understand the value of working as a team
  • Develop team norms, ground rules, and team contracts
  • Identify your team player style and how it can be used effectively with your own team
  • Build team trust
  • Identify the stages of team development and how to help a team move through them
  • Recognize the critical role communication skills will play in building and maintaining a team atmosphere
  • Identify ways that team members can be involved and grow in a team setting
Project Deliverables:
Components of this project
Instructional materials accompanying this course include:
  • Online course, totaling approx. 10-12 hours of course material and assignments.
Out-of-scope work
It may be helpful to find video/media material for customer service examples. Several YouTube videos have been employed in this course, however, it is strongly advised to replace these videos with similar media demonstrating appropriate customer service practices like from Chester Hull.
Possible constraints
[[[State any anticipated constraints that might impact the ability to successfully complete this project. For example: Several on-site videos will be created as part of this course. Video shoots will be scheduled at the convenience of Plant 72. If the shoots can’t be scheduled within a reasonable timeframe without affecting the plant’s manufacturing schedule, target dates in this agreement may need to be revised.]]
Success Measures
The success of this course will be based on achieving the following:
  • 100% completion of all modules and discussion board.
  • A student score of 80% or higher on all written assignments and quizzes in the course.
  • A student score of 70% or better on the final course exam.
  • A completed course survey.
Find out more

View the full range courses.

If you'd like further information on our qualifications services, contact the Qualifications team directly on 0007 294 0000 or fill out the form below and we'll get right back to you.

Get in touch...

















captcha